POPIA COMPLIANCE MANUAL FOR
MERWEVILLE.CO.ZA

Effective Date: 1 July 2025
Website URL: www.merweville.co.za
Data Responsible Party: Leon le Roux
Contact Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
1. Introduction
This POPIA Manual outlines how Merweville.co.za collects, processes, stores, and protects personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA"). We are committed to protecting your privacy and ensuring transparency regarding the use of personal data.
2. Purpose of the Manual
This manual serves to:
• Inform data subjects about the types of personal information collected
• Explain why personal information is collected and how it is used
• Outline the rights of data subjects under POPIA
• Describe the procedures for data access, correction, and objection
3. Personal Information Collected
We may collect the following personal information:
• Full name
• Email address
• Contact number
• IP address
• Browser and device information
• User-generated content (e.g., comments or messages)
4. How Information is Collected
Personal information is collected through:
• Website forms (contact forms, sign-up forms)
• Email communication
• Cookies and analytics tools (e.g., Google Analytics)
• Social media interactions
5. Purpose of Data Collection
We collect and process personal information for the following purposes:
• To respond to enquiries or requests
• To provide products or services
• To analyze website usage and improve functionality
• To comply with legal obligations
6. Legal Basis for Processing
We rely on the following legal bases for processing your data:
• Your consent
• Performance of a contract
• Legal obligation
• Legitimate interest (e.g., improving services)

7. Sharing of Personal Information
We do not and will not sell your personal information. However, we may share data with:
• Service providers (e.g., email, hosting providers)
• Legal authorities if required by law
• Third-party analytics providers
All third parties are contractually bound to ensure confidentiality and comply with data protection standards

8. Data Security Measures
We implement appropriate security measures to protect personal information, including:
• SSL encryption
• Secure servers and firewalls
• Regular security audits
9. Data Retention
Personal information is retained only as long as necessary to fulfill the purposes outlined in this manual or as required by law.
10. Rights of Data Subjects
You have the right to:
• Access your personal information
• Request correction or deletion of your data
• Object to the processing of your data
• Lodge a complaint with the Information Regulator
To exercise these rights, contact our Information Officer at This email address is being protected from spambots. You need JavaScript enabled to view it..
11. Use of Cookies
We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
12. Information Regulator Contact Details
Should you wish to lodge a complaint or query regarding POPIA compliance:
Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 010 023 5200
13. Updates to this Manual
This manual may be updated from time to time. The most recent version will always be available on our website.
Approved by: Leon le Roux
Date: 1 July 2025